Lincolnshire hospitals pilotting new feedback scheme for younger patients
United Lincolnshire Hospitals NHS Trust is using Care Opinion, which is an online feedback service, and Monkey Wellbeing as a tool to gather comments and opinions from children and young people via a dedicated child friendly Care Opinion website.
The project is a partnership between Care Opinion and Monkey Wellbeing and aims to get more children and young people to give feedback online about their health care experiences.
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Hide AdIt has already been implemented onto the children’s wards and outpatient clinic at Lincoln County Hospital and is proving to be quite popular.
Feedback can be submitted via www.careopinion.org.uk/monkey. It will then be used to inform any improvements to that service.
The trust has said it will respond to every story posted.